The 5 Principles of Disney Service and Relationship Excellence
Omschrijving
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company.
Ik heb een vraag over het boek: ‘The Experience - Loeffler, Bruce, Church, Brian’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
