Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers
Ik heb een vraag over het boek: ‘Zero Complaints - Mahajan, Gautam, Price, Bill, Davidow, Moshe’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
