Positive and Practical Steps to Resolving Conflict
Omschrijving
Where there are people, there are disagreements and misunderstandings. This book helps you discover: effective and compassionate techniques for handling conflict; practical strategies for resolving conflict; how personality types influence discussions; suggestions for minimizing defensiveness; and ideas for developing and promoting cooperation.
Ik heb een vraag over het boek: ‘Confronting Without Offending - Deborah Smith Pegues’.
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