Learn what Key Behaviour Indicators are, their benefits over KPIs, and how they will build the company culture and brand you have been striving for
Omschrijving
KPIs tell you what happened - they are historyKBIs tell you what WILL happen - they are the futureRichard has spent over 40 years working across multiple business sectors, regions, disciplines and levels. he has held roles as a consultant, executive coach, director and non-executive board member.From this career there has been a single thread of learning which has been pulled out and captured into this book.It is the power of Key Behaviour Indicators.KBIs are not KPIs for people, they open a window into the Mindset of your organisation. They tell you if your Culture is real or dead on a meeting room poster.Culture delivers Strategy.Behaviours build Culture.You get what you measure.Measure Behaviours and get your Culture!
